#Word 2016 mac plugin for zotero troubleshooting install#

If you install Zotero with Word 2010 and receive an error stating Word 2010: Could not find a running Word instance

#Word 2016 mac plugin for zotero troubleshooting manual#

If it still doesn't show up in Word Add-ins, you should attempt a manual installation. If Zotero the thread isn't present in Word, check whether it's available under Word Add-ins, and, if so, follow the section above.

#Word 2016 mac plugin for zotero troubleshooting windows#

Go into Zotero Preferences → Cite → Word Processors and click on Install Word for Windows Add-in.If Zotero Word for Windows Integration is missing entirely from the Add-ons window, see Zotero toolbar doesn't appear.If it is disabled, enable it and restart Word. Go into Zotero → Tools → Add-ons and make sure that Zotero Word for Windows Integration is enabled.If Zotero.dotm is NOT present under Word Add-ins Restart Word and see if you get a notification asking for macro permissions. If the Zotero thread still isn't appearing after following these steps, go back to the Trust Centre Settings and click on Disable all macros with notification under Macro Settings. Under Add-ins, make sure that Require Application Add-ins to be signed by Trusted Publisher and Disable all Application Add-ins are unchecked.Choose Trust Centre in the pane click on Trust Centre Settings.If Zotero.dotm is present and ticked under Word Add-ins Make sure that Zotero.dotm is present and checkmarked.Close the options in the new Developer tab, click on Word Add-ins.On the right pane, click on the Developer tab.If you're using Microsoft Office Starter Edition, the Zotero Word integration isn't supported.Ĭheck if the Zotero plugin is correctly installed Zotero Thread Not Appearing in the Word Ribbon (You might do this accidentally if you have multiple Zotero profiles.) The solution is to remove the -no-remote command-line option from the shortcut used to launch the Zotero profile (this flag should never be used with Zotero). Thus, launching Zotero with the -no-remote command-line option will prevent the plugin from functioning. Windows plugins communicate with Zotero using the remote window.

#Word 2016 mac plugin for zotero troubleshooting software#

Try temporarily disabling any security software you're running, which could interfere with the connection between Word and Zotero.For security and stability reasons, you should typically not run any software as an administrator. The plugin may fail, for example, if Zotero is run as an administrator while Word is run as a regular user. Make sure that you're running Zotero as the same user as in Word.Ensure that Zotero Word for Windows Integration is enabled in Tools → Add-ons → Extensions in Zotero.Or the plugin appears and buttons are clickable, but no insert citation window appears, try the following steps: 'Could not find a running Word instance.' Please ensure Zotero is running and try again.' If you're still experiencing issues, please see below.Ĭommunication Error or Non-Responsive Plugin Buttons Click on Reinstall LibreOffice/Microsoft Word Add-in and then restart your word processor.In the Cite pane on Zotero preferences, open the Word Processors tab.

This is one of the few instances where re-installation could be helpful. Re-installing Zotero rarely fixes problems and shouldn't be used as a general troubleshooting step.It isn't necessary to uninstall Zotero before re-installing simply install Zotero on top of the existing installation.If you don't see either the Zotero Word for Mac/Windows Integration or Zotero LibreOffice Integration in the Extensions window, then you should re-download and re-install Zotero.If the Enable button for the Zotero Word for Mac/Windows Integration is grayed out so that you're unable to click on it, click on the Remove button and then restart Zotero.If either the Zotero Word for Mac/Windows Integration or Zotero LibreOffice Integration is disabled, click on the Enable button to re-enable the extension.

In Zotero, go to Tools → Add-ons → Extensions.If the Zotero thread/toolbar (or the Zotero scripts menu in Word 2008/2011 for Mac) doesn't appear, follow these steps: